Data Capture
Quality Data Capture solution for OCR, ICR, OMR and other kinds of data processing.Our solution is designed to improve the efficiency and quality of documentation. Up till today, many companies are still using traditional paper based documentations that come with risks such as misfiling, missing documents and more. Our scanning and capture technologies accurately extracts information from all sources, e.g. PDFs, paper forms, invoices, charts, images, barcodes and so forth, providing fast, efficient and reliable digital documentations for all your needs.
Data Archiving
Archive your documents securely with our SAP certified enterprise content management solution.Looking for a document management system with archiving? Our solution is designed to help improve document management for any organization. Documents such as reports and analysis, purchase orders and invoices, agreements and policies, and etc. will be kept in an organized, centralized digital compartment for fast retrieval. By implementing the solution, you will be able to capture, store, edit and disseminate them electronically to specific locations, thus enhancing productivity.
Project Document Management
Securely manage and archive your project documents in a centralized location.Every project costs millions, we know. And that's why it's important to have a quality document management system in place to ensure all projects are tracked and organized well from the start. Our ECM experts are able to help you set up comprehensive workflows to help you better manage and monitor your incoming and outgoing correspondence such as memos, contracts, agreements, legal and financial documents etc., store them under accurate indexing and ensure they are easily retrievable.
Customer Experience Management
Effectively manage customer requests to improving customer service and increase customer satisfaction.Building customers' confidence in your services and products is always an important factor to drive maximum success of your business, especially in a field with high competition. Our seamless customer experience management solution helps you better manage customer interactions by classifying them into categories, automatically routing them to the right person-in-charge, and sending alerts or escalation if cases are not resolved within a certain time frame.
Compliance Workflow
Increase efficiency and reduce business costs by automating your business processes.The business process management solution that we have, comes with a workflow system that can consistently support and secure the authorisation of your important documents and cases. Some examples of workflow processes we implement for customers in this industry, are:
- Automated Electronic Integrity Reporting to help engineers offshore create and update integrity reports easily. The reports can be closely tracked to ensure each one is revised, reviewed, fully authorized, and implemented according to the company compliance requirements. All information recorded can be integrated seamlessly with the back-end inspection and repair system.
- Electronic Travel Authorisation Process to better handle travel requests, approvals and ticket fulfilments etc. Having a workflow on this allows better planning which saves money, and ensures that all travels complies with the HR travel requirements and policies.
- Preventive Maintenance Change Request Authorisation Workflow to track any changes on the existing or new planned preventive maintenance job plans, work assets and schedules of maintenance activities. The person-in-charge will be able to route requests to different parties to get the necessary approval.
- Maintenance Activity Variance Control to better track changes on maintenance activities. Every variation will automatically checked against compliance issues and will be easily routed for approvals, and sent out notifications and reminders to related parties on incomplete deferment request.
- Authorisation for Alteration (AFA) Process to capture, review, agree and manage the implementation of technical changes in an appropriate manner to comply with their compliance requirements.
Contract Management
Manage your contracts securely and efficiently.Contracts and agreements are important elements, helping oil & gas companies secure its rights and resources. A right system needs to be in place to ensure all contracts and other legal documents are well-organized and can easily be located when needed. Our solution supports the complete life-cycle of a contract, designed to significantly improve the efficiency of your contracting processes. You will be able to quickly access and review all of your contracts and related attachments, and set reminders to alert you whenever your contracts need to be renewed or terminated.
Case Management
Workflow automation solution for a better management of cases and escalation.Our case management solution is meant to help Oil & Gas companies improve on their overall productivity via enhanced problem-solving approach. Managing operations on oil rigs and platforms often involves a lot of complaints and responses. Our solution helps you compile and classify them into separate identifiable cases before transferring them to responsible parties. Primarily, this will speed up the process of solving any pending issues, while ensuring the safety of the workers in your production line.
Sponsorship Management
Increase efficiency and automate your sponsorship granting processes.Many organizations in the oil and gas industry have organized their own sponsorship programs as part of their CSR or marketing initiatives, such as financial sponsorship for events, NGOs and start-ups. Requests for sponsorship can be overwhelming and consumes a lot of time to shortlist and get approvals. Our solution covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. And is designed to reduce manual labour and enable easier and faster confirmation of sponsorship requests.
Invoice Processing
Fast and accurate invoice capture and archival.Every company needs a reliable billing system to manage and govern their finances efficiently. Our solution helps you digitise your invoices, purchase orders, subscription billings and other accounts payable and receivable documents, then convert them into digital records that can be processed, stored, and searched easily. This saves cost on manual labour by eliminating manual indexing of these documents, and reduces human errors from manual data entry.