Digitization
Complete digitizing solution using OCR, ICR, OMR and other kinds of data capture technology.
Datamation provides a range of data capture solutions to help you digitize your documents easily. Our systems can help you accurately extract data from scanned documents or existing digital files in a quick and efficient way, using various technologies such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Optical Mark Recognition (OMR) and more. Data captured will go through layers of strict verification processes to check for their accuracy and similarity to the original copies. Such processes involve enhancing the conditions of the scanned document or imported files (words, images, charts, and tables), to ensure the maximum quality and lowest possible error rates.
Archiving
Archive your documents securely, and better manage records and documents with our enterprise document management solution.
Datamation provides end-to-end data archiving solution as part of our Enterprise Content Management solution, to help businesses manage records and documents effectively in a consistent manner and archive them into storages of their choice.
Our complete document management solution allows you to effectively track, manage and store electronic documents by giving you full control of the organization, automation, life-cycle maintenance of all records and documents, thus improving your organization’s ability to process and manage information faster and easier.
BENEFITS
Increased Efficiency
- Determine the full life-cycle of your data and efficiently manage the disposal of documents.
- Eliminate clutter of physical distribution of files.
- Streamline data for better document indexing and organization.
Cost Saving
- Reduce costs related to storage and maintenance of physical documents.
- Reduce risks of misfiling, document loss and delays in delivery.
Advanced Search
- Enables easy retrieval of documents by keying the term or keywords.
- Allows searching of multiple fields using multiple keywords and date ranges.
- View the documents in custom folder hierarchies.
Data Security
- Granular access permission control to regulate users accessibility to specific data.
- Encrypted data to protect it from unauthorized party.
- Fast data recovery to retrieve any missing documents.
Anytime, anywhere
Access and share data anytime, anywhere, between all authorized users.
SAP Certified
- Direct integration with SAP
- Easily locate data as all files are intelligently linked and displayed in SAP environment
- Location-independent, simultaneously secure access to files
- SAP load test certification for maximum performance on comparable systems
Here are some examples of how we've helped our clients improve their business processes via document and records management system:
Human Resource Records Management software to automate & manage your HR processes.
Is your human resource department facing an increasing demand for greater efficiency and faster response time? Advance and automate your Human Resources processes with our enterprise content management system, and make it easier for your employees to deal with administration and HR related tasks. With our solution, you can establish an integrated system of record to easily monitor the needs and development of your employees such as applicant management, employee leaves and payrolls, updating and keeping the information about their identity efficiently in a secure, automated system.
Capture and digitise all your employees' documents related, store them securely, and manage them easily while retaining confidentiality.
Store each candidate's profile, job history, education certificates, skill sets, agreements letters and more in the database for a defined period of time.
- Create workflow to route leave requests to the right personnels
- Easy approval for managers and HR teams for employee's leave requests
- Create workflow for employee's self-appraisals, performance evaluations, and route to relevant personnels
- Organized storage of documents for a defined period of time.
BENEFITS
User-Friendly
Convenient and easy for the employees and managers to use.
Increased Efficiency
Relieving staff from tiresome, routine activities via automation.
Anytime, anywhere
Manage your HR documents online from any authorized devices.
Strong workflow
Deliver secured communication and transmission of HR documents between multiple persons based on your own-defined distribution workflow.
Seamless Integration
Able to integrate with your existing HR operations via well-documented APIs.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Data Security
- Ensures all employees as well as company documentation are backed-up safely.
- Maintain the confidentiality of sensitive personnel documents in a controlled manner.
Advanced Search
- Quick search enables easy retrieval of documents by keying the term or keywords.
- Allows searching of multiple fields using multiple keywords and date ranges.
Special Features
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline
- Version control - Automate the version numbering of your documents.
Get your mill complexes certified with significantly shorter audit time via our RSPO Audit Document Management Solution
Roundtable on Sustainable Palm Oil (RSPO) Audit Document Management is becoming increasingly important for the palm oil industry, and companies spend a lot of time doing the necessary auditing each year. In compliance with the RSPO Principles and Criteria, our RSPO Audit E-Document Management solution is designed to reduce the burden, shorten the time needed, and increase the quality of RSPO auditing.
Imagine, how much on-site audit time can be saved if mill managers are able to upload all necessary documents to the system before the inspection and audit process start? With our solution, you can store all your RSPO audit documents in the system, to quickly identify the documents collected for each criterion and check for any missing documents. You can also generate clear and concise reports to help you monitor the performance and productivity of your palm oil production, all through the same platform.
BENEFITS
Anytime, anywhere
Upload and access the documents online from any authorized devices.
Increased Efficiency
Stay organized and easily locate audit documents and other attachments.
Versatile Workflow
Deliver secured communication and transmission of RSPO audit documents between multiple persons based on your own-defined distribution workflow.
Advanced Search
- Fast retrieval of documents by keying related term or keywords.
- View the documents in custom folder hierarchies.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting
Generate clear and well-informed reports, keep track of the audit progress.
Data Security
- Maintain the confidentiality of sensitive information in a controlled manner.
- Ensures all documentation are backed-up safely.
Seamless Integration
Highly capable of being integrated with any RSPO auditing operations via well-documented APIs.
Legally recognized
System compliance with RSPO Principles & Criteria.
Special Features
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
- Version control - Automate the version numbering of your documents.
Manage your incoming and outgoing project documents with our enterprise content management solution.
Managing a project can be complicated and messy, with all the daily incoming and outgoing project documents. Hence, it's crucial to have a powerful Project Document Management Solution in place to help your team in managing progress and documentations for future references. Our solution offers a complete control over all of your project documents, allowing you to capture and store documents such as emails, scanned documents, memos, contracts, agreements, minutes-of-meetings, construction drawings, legal contracts, financial documents and many more in an organized way. A customized workflow management also makes it easy to determine who has access to these documents and monitor any changes that have been made. This ensures a fast delivery and retrieval of these project documents by multiple individuals in your project team, so that you can get the files where they need to be.
BENEFITS
Seamless Integration
- Highly capable of being integrated with any project managing operations via well-documented APIs.
- Supports many types of formats. Eg: Text file (.doc, .msg, .txt), data file (csv, dat, ppt, xml), image formats (tif, gif, jpg), audio and video files (aif, mp3, mpa, wma, 3gp, avi, flv).
Data Security
- Maintain the confidentiality of sensitive information in a controlled manner.
- Ensures all documentation (E.g.: emails, memos, contracts, agreements, minutes-of-meetings, large AutoCAD drawings and etc.) are backed-up safely.
Special Features
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
- Version control - Automate the version numbering of your documents.
Advanced Search
- Fast retrieval of documents by keying the term, keywords or file types.
- View the documents in custom folder hierarchies.
Versatile Workflow
Deliver secured communication and transmission of project documents between multiple persons based on your own-defined distribution workflow.
Automated Reporting
Generate simple reports to help your team members monitor progress.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency
Stay organized and easily locate crucial documents, information or attachments.
Anytime, anywhere
Access the documents online from any authorized devices.
Manage your contracts securely and efficiently with our Contract Management solution.
Struggle with multiple shelves or remote warehouses overflowing with contract files? Find it challenging to locate a particular contract, or when to shred the files which are no longer valid by law? The contract management solution that we provide combines the two important elements of an ideal contract management –efficiency and security, which gives you a faster access to all your contracts, agreements and other related attachments from one secured location. Our solution supports the complete life-cycle of a contract, from contract creation and acquisition to contract provision and termination.
BENEFITS
Anytime, anywhere
Access the documents online from any authorized devices.
Increased Efficiency
Stay organized and easily locate documents.
Versatile Workflow
Deliver secured communication and transmission of project documents between multiple persons based on your own-defined distribution workflow.
Seamless Integration
Highly capable of being integrated with any project managing operations via well-documented APIs.
Automated Reporting
Generate simple reports to provide your managers the overall information for each of the contracts (term of contract, confidentiality, compliancy with laws)
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Data Security
- Maintain the confidentiality of sensitive information in a controlled manner.
- Ensures all documentation are backed-up safely.
Advanced Search
- Fast retrieval of documents by keying the term, keywords or file types.
- View the documents in custom folder hierarchies.
Special Features
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
- Notification - Automatically notify you of the deadlines (cancellations, time periods or renewals).
- Version control - Automate the version numbering of your documents.
Workflow Automation
Increase efficiency and reduce business costs by automating your business processes with our enterprise content management solution.
Still searching for the best solutions to streamline and automate your key business processes? The flexible workflow automation solution we provide, translates some of your complex business tasks into simplistic and automated operations, lifting your employee's burden of managing operational and repetitive tasks off their shoulders.
Here are some examples of how we've helped our clients improve their business processes via document and workflow automation:
IT department automation solution to better manage help-desk service requests.
Is your IT department loaded with too many internal help desk service requests and have troubles tracking progress of each job? Try our case management system that provides a comprehensive workflow solution to help you in managing all help desk service requests. This workflow and document management system can help you compile requests and feedbacks from internal customers, and classify them into separate identifiable cases that are transferred to the responsible personnel to take the right actions. This will help speed up the process of handling requests, complaints, feedback, and more.
BENEFITS
Increased Efficiency
- Reduce the processing time and improve response time for requests and complaints.
- Stay organized and easily locate crucial documents, information or attachments.
Advanced Search
- Quick search enables easy retrieval of documents by keying the term or keywords.
- Allows searching of multiple fields using multiple keywords and date ranges.
Special Features
Notification and Escalation - The cases will be escalated to the next person in charge, if there is no action taken.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting
Generate simple reports to help your employees understand each case.
Strong workflow
Deliver secured communication and transmission of cases.
Seamless Integration
Highly capable of being integrated with any case managing operations via well-documented APIs.
Optimise the value of your sponsorships with our Sponsorship Management solution.
Too many requests for sponsorship that you can barely cope? Automate your sponsorship management process with our end-to-end Sponsorship Management solution that covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. Simply specify the minimum amount which you would likely consider approving, so that any new request that meets the requirements can immediately be passed on to the right individuals for necessary evaluation purposes. This reduces the manual work of clicking and reviewing each of the requests, thus enables for easier and faster confirmation of the status of the sponsorship requests. On top of that, the system also comes with an archiving function, for you to safely store all of the data retrieved from your sponsorship applicants.
BENEFITS
Unprecedented Speed
Quickly shortlist and confirm the status, of all the sponsorship requests.
Seamless Integration
Highly capable of being integrated with, any sponsorship managing operations via well-documented APIs.
Versatile Workflow
Deliver secured communication and transmission of sponsorship requests (Document and messages) between multiple persons.
TransparentAdvanced Search
- Quick search enables easy retrieval of documents by keying the term or keywords.
- View the documents in custom folder hierarchies.
Data Security
- Maintain the confidentiality of sensitive applicants’ documents in a controlled manner.
- Ensures all documentation are backed-up safely.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency
- Stay organized and easily locate documents, information or attachments.
- Ensure the entire screening process is in compliance with the SOP of your company.
Special Features
- Auto-Capture Technology - Quickly convert all data from sponsorship application forms into evaluable data.
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
- Notification and Escalation - The cases will be escalated to the next person in charge, if there is no action taken.
- Version control - automate the version numbering of your documents.
Customer Experience Management solution to help you increase customer satisfaction.
High customer satisfaction is key to the success for businesses, where companies who are fast to resolve issues and complaints usually experience an amazing increase in their customer satisfaction and loyalty. Our customer experience management solution aims to help you manage customer feedback more efficiently, using workflow and document management systems customized to your needs. Speed up the process of managing customer requests, complaints, issues, feedback etc. by classifying customer interactions into different categories and automatically routing them to the right person-in-charge. Users can also easily track the status of each case. In addition, you can also include other information such as customers’ purchase history, quotations and service requests, making it easier for your customer service agents to learn more and better serve customers.
BENEFITS
Special Features
Notification and Escalation - The cases which have not been attended within the defined period will be escalated to the next person in charge.
Strong workflow
Deliver secured communication and transmission of cases.
Data Security
- Maintain the confidentiality of sensitive customers’ information in a controlled manner.
- Ensures all documentation are backed-up safely.
Automated Reporting
- Enables excellent monitoring of company performance.
- Enable the use the information gathered to build strategy.
Seamless Integration
Highly capable of being integrated with any customer managing operations via well-documented APIs.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency
- Reduce the processing time and improve response time for requests and complaints.
- Ensure case being attended to within define service-level agreement (SLA).
- Stay organized and easily locate crucial documents, information or attachments.
Experience fast & accurate Accounts Payable (AP) & Invoice processing via automation.
Ensuring an accurate processing of the business invoices can be difficult and tiresome. The piles of paperwork, including invoices, receipts, credit notes, fax and email inquiries and more, increases the possibility of human error especially during peak periods. Our Accounts Payable (AP) & Invoice processing solution is designed to help you automate and make your account processes more efficient. In addition to data capturing and digitising your invoices, POs and other financial documents, we also convert them into processable digital records, so that authorized individuals can easily identify and process them. The AP automation solution eliminates manual entering and indexing of data for account payables (AP) and account receivable (AR) documents. The solution also integrates with a strong workflow, whereby important documents can easily be accessed, processed and passed on among the financial personnel.
BENEFITS
Increased Efficiency
- Reduce the labour, time and effort needed to process invoices and other financial documents.
- Increase the visibility of your account processing activities.
Advanced Search
- Fast retrieval of the documents (POs and invoices) by keying related term or keywords.
- View the documents in custom folder hierarchies.
Versatile Workflow
Deliver secured communication and transmission of accounts payable and invoicing documents between multiple persons based on your own-defined distribution workflow.
Anytime, anywhere
Access the documents online from any authorized devices.
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting
Generate clear and well-informed reports, keep track of the audit progress.
Seamless Integration
Highly capable of being integrated with any accounts payable and invoice processing operations via well-documented APIs.
Data Security
- Maintain the confidentiality of sensitive information in a controlled manner.
- Ensures all documentation are backed-up safely.
Special Features
- Auto-Capture Technology - Digitize documents (POs, invoices and, etc.) from any format quickly and accurately.
- Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
- Version control - Automate the version numbering of your documents.
Increase efficiency and reduce business costs by automating your business processes.
Looking for a reliable compliance workflow solution to help your organization better manage and cope with ever-changing legal regulations? Having a good workflow software means that all requests and information are being escalated, tracked, and approved to ensure that the end product is carried out in compliance to regulatory requirements. With our compliance workflow, you can easily design document-based processes and effectively automate processes to ensure consistent, secure and auditable workflows. The workflow software automatically assigns information or requests to the right person responsible or their predefined proxy for quick and convenient validations and approvals. Follow-ups and reminder functions are also in place to ensure no documents and cases are left unhandled or unauthorised.
BENEFITS
Increased Efficiency
- Reduce processing time and improve response time for requests and approvals.
- Risk mitigation with more control over every step.
- Reduce time, labor and costs needed to comply with regulatory requirements.
Secure Workflow
- Deliver secured communication and transmission between multiple persons based on your own-defined distribution workflow.
- Integrated authorization system ensures that only selected employees can see and process business processes.
Multi-level escalation management
Prevents long waiting times and transportation queues and ensures timely approval. Cases and documents will be escalated to the next person in charge, if there is no action taken within specified period.
Seamless Integration
Highly capable of being integrated with any project managing operations via well-documented APIs.
Data Security
- Maintain the confidentiality of sensitive information in a controlled manner.
- Ensures all documentation are backed-up safely.
Anytime, anywhere
User-friendly web-based access from any device.
Transparent Audit Log
Secure audit trail of all records