Datamation provides a range of data capture solutions to help you digitize your documents easily. Our systems can help you accurately extract data from scanned documents or existing digital files in a quick and efficient way, using various technologies such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Optical Mark Recognition (OMR) and more. Data captured will go through layers of strict verification processes to check for their accuracy and similarity to the original copies. Such processes involve enhancing the conditions of the scanned document or imported files (words, images, charts, and tables), to ensure the maximum quality and lowest possible error rates.
Datamation provides end-to-end data archiving solution as part of our Enterprise Content Management solution, to help businesses manage records and documents effectively in a consistent manner and archive them into storages of their choice.
Our complete document management solution allows you to effectively track, manage and store electronic documents by giving you full control of the organization, automation, life-cycle maintenance of all records and documents, thus improving your organization’s ability to process and manage information faster and easier.
Access and share data anytime, anywhere, between all authorized users.
Here are some examples of how we've helped our clients improve their business processes via document and records management system:
Is your human resource department facing an increasing demand for greater efficiency and faster response time? Advance and automate your Human Resources processes with our enterprise content management system, and make it easier for your employees to deal with administration and HR related tasks. With our solution, you can establish an integrated system of record to easily monitor the needs and development of your employees such as applicant management, employee leaves and payrolls, updating and keeping the information about their identity efficiently in a secure, automated system.
Roundtable on Sustainable Palm Oil (RSPO) Audit Document Management is becoming increasingly important for the palm oil industry, and companies spend a lot of time doing the necessary auditing each year. In compliance with the RSPO Principles and Criteria, our RSPO Audit E-Document Management solution is designed to reduce the burden, shorten the time needed, and increase the quality of RSPO auditing.
Imagine, how much on-site audit time can be saved if mill managers are able to upload all necessary documents to the system before the inspection and audit process start? With our solution, you can store all your RSPO audit documents in the system, to quickly identify the documents collected for each criterion and check for any missing documents. You can also generate clear and concise reports to help you monitor the performance and productivity of your palm oil production, all through the same platform.
Managing a project can be complicated and messy, with all the daily incoming and outgoing project documents. Hence, it's crucial to have a powerful Project Document Management Solution in place to help your team in managing progress and documentations for future references. Our solution offers a complete control over all of your project documents, allowing you to capture and store documents such as emails, scanned documents, memos, contracts, agreements, minutes-of-meetings, construction drawings, legal contracts, financial documents and many more in an organized way. A customized workflow management also makes it easy to determine who has access to these documents and monitor any changes that have been made. This ensures a fast delivery and retrieval of these project documents by multiple individuals in your project team, so that you can get the files where they need to be.
Struggle with multiple shelves or remote warehouses overflowing with contract files? Find it challenging to locate a particular contract, or when to shred the files which are no longer valid by law? The contract management solution that we provide combines the two important elements of an ideal contract management –efficiency and security, which gives you a faster access to all your contracts, agreements and other related attachments from one secured location. Our solution supports the complete life-cycle of a contract, from contract creation and acquisition to contract provision and termination.
Still searching for the best solutions to streamline and automate your key business processes? The flexible workflow automation solution we provide, translates some of your complex business tasks into simplistic and automated operations, lifting your employee's burden of managing operational and repetitive tasks off their shoulders.
Here are some examples of how we've helped our clients improve their business processes via document and workflow automation:
Here are some examples of how we've helped our clients improve their business processes via workflow automation:
Is your IT department loaded with too many internal help desk service requests and have troubles tracking progress of each job? Try our case management system that provides a comprehensive workflow solution to help you in managing all help desk service requests. This workflow and document management system can help you compile requests and feedbacks from internal customers, and classify them into separate identifiable cases that are transferred to the responsible personnel to take the right actions. This will help speed up the process of handling requests, complaints, feedback, and more.
Too many requests for sponsorship that you can barely cope? Automate your sponsorship management process with our end-to-end Sponsorship Management solution that covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. Simply specify the minimum amount which you would likely consider approving, so that any new request that meets the requirements can immediately be passed on to the right individuals for necessary evaluation purposes. This reduces the manual work of clicking and reviewing each of the requests, thus enables for easier and faster confirmation of the status of the sponsorship requests. On top of that, the system also comes with an archiving function, for you to safely store all of the data retrieved from your sponsorship applicants.
High customer satisfaction is key to the success for businesses, where companies who are fast to resolve issues and complaints usually experience an amazing increase in their customer satisfaction and loyalty. Our customer experience management solution aims to help you manage customer feedback more efficiently, using workflow and document management systems customized to your needs. Speed up the process of managing customer requests, complaints, issues, feedback etc. by classifying customer interactions into different categories and automatically routing them to the right person-in-charge. Users can also easily track the status of each case. In addition, you can also include other information such as customers’ purchase history, quotations and service requests, making it easier for your customer service agents to learn more and better serve customers.
Ensuring an accurate processing of the business invoices can be difficult and tiresome. The piles of paperwork, including invoices, receipts, credit notes, fax and email inquiries and more, increases the possibility of human error especially during peak periods. Our Accounts Payable (AP) & Invoice processing solution is designed to help you automate and make your account processes more efficient. In addition to data capturing and digitising your invoices, POs and other financial documents, we also convert them into processable digital records, so that authorized individuals can easily identify and process them. The AP automation solution eliminates manual entering and indexing of data for account payables (AP) and account receivable (AR) documents. The solution also integrates with a strong workflow, whereby important documents can easily be accessed, processed and passed on among the financial personnel.
Looking for a reliable compliance workflow solution to help your organization better manage and cope with ever-changing legal regulations? Having a good workflow software means that all requests and information are being escalated, tracked, and approved to ensure that the end product is carried out in compliance to regulatory requirements. With our compliance workflow, you can easily design document-based processes and effectively automate processes to ensure consistent, secure and auditable workflows. The workflow software automatically assigns information or requests to the right person responsible or their predefined proxy for quick and convenient validations and approvals. Follow-ups and reminder functions are also in place to ensure no documents and cases are left unhandled or unauthorised.