Retail

Data Capture

Quality Data Capture solution for OCR, ICR, OMR and other kinds of data processing.

While some retail companies have already started adopting e-payments, some are still relying on paper documentations. Our solution is designed to help retailers quickly digitise their documentations via quality scanning and data capture technologies. We help you accurately extract information from all sources, e.g. PDFs, paper forms, invoices, charts, images, barcodes etc., and allow you to efficiently handle your digital documents.

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Data Archiving

Archive your documents securely with our SAP certified enterprise content management solution.

Large quantity of data and documents are being processed daily in the retail industry, e.g. pricing and inventory sheets, logistics invoices and receipts, customer records and more. Accurate indexing and fast access to all these information is crucial to optimize customer experience. Our archiving solution provides an effective management of all documents in one central location, along with advanced search functions for easy retrieval of information, thus increasing your efficiency in handling documents.

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Electronic Form

Enterprise e-form solution to help you reduce business costs and increase efficiency.

In the oil and gas industry, a field checklist is often one of the important tools used for day-to-day inspections of their rigs. With our electronic forms, you will be able to create customized field checklists to provide your crews a clear and consistent inspection guidelines. This will help them to better deliver your company's business objective, by ensuring the drilling and completions jobs done right and without harm.

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Customer Experience Management

Effectively manage customer requests to improving customer service and increase customer satisfaction.

Quickly attending to customers' requests, complaints and feedback is important to maintain customer satisfaction and continue being the top-of-mind brand. Our solution helps you better manage customer interactions by classifying them into categories, automatically routing them to the right person-in-charge, and sending alerts or escalation if cases are not resolved within a certain time frame. The collection of data accumulated can also be used to generate valuable insights for your business such as customers’ product preferences or the problems they encounter when using a service.

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Contract Management

Manage your contracts securely and efficiently.

Contract management is an important aspect of managing business relationships in any industry. Maintain a good relationship with suppliers and other distributors, and make the most out of agreement terms with our contract management solution. Our solution supports the complete life-cycle of a contract, from contract creation and acquisition to contract provision and termination. Store all your contracts in one central location to ensure the contracts are well-organized and easy to find.

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Human Resource Records Management

Automate and better manage your HR processes for maximum operational efficiency.

In the labour-intensive and fast pace retail environment, having a good HR management system is important to reduce your burden for admin matters. Our solution is designed to help you improve your HR operations more efficiently, via system automation. With us, you can customize your own recruitment process which may include auto-screening applications based on your defined criteria, easily manage leaves and claims approvals, store all employee documentations in a secure system, and more!

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Sponsorship Management

Increase efficiency and automate your sponsorship granting processes.

Many hospitals and medical centres now have their own sponsorship programs as part of their operations or CSR, e.g. financial sponsorship for courses, events, NGOs, start-ups and so forth. Requests for sponsorship can be overwhelming and consumes a lot of time to shortlist and get approvals. Our solution covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. And is designed to reduce manual labour and enable easier and faster confirmation of sponsorship requests.

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Invoice Processing

Fast & accurate invoice capture and archival.

Every educational institution needs a financial system that can enable them to manage and govern their finances efficiently. The solution that we provide will help you digitise your documents such as purchase orders, invoices and other accounts and payable documents, and convert them into digital records that can be identified and processed easily. Tailored workflow systems can also be created to maximise the effectiveness the financial management of your educational institution.

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Enterprise Performance Management (EPM)

Business intelligence solution to ease financial planning, data mining and other analysis activities.

Every retail store has access to abundance of data every day, e.g. customer details, how often they visit the stores, purchase history and patterns etc., and mining the data collected will give you useful insights to better serve your customers. Our EPM solution allows you to effectively analyze data collected from multiple sources and report information in meaningful formats, to ease planning, budgeting and forecasting, providing the necessary visibility and capabilities to help you achieve your goals.

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People-Centric Data Security

Prevent data leakage with this people centric data security solution.

Data breaches within the retail industry have increased exponentially in the last few years, from hackers and cyber-attacks to internal leaks. These can be detrimental to businesses because information such as financial information and upcoming promotions may be leaked to competitors. Our people centric data security solution is designed to help organizations prevent data leakage, manage their data security and policy, and educate their employees on different aspects of data protection. With our solution, you can monitor user behaviors and have total control over the movement and management of data across all digital platforms in your organization.

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Electronic Advertising Delivery Services via EADSworld

Validate and deliver quality advertising material efficiently.

Thinking of advertising your services on newspapers or magazines? Skip all the last-minute printing issues with the press and deliver your ads via EADSworld. Our service helps you validate, pre-flight and post-flight your ad to identify and fix printing issues such as corrupted images and fonts, imbalance ink weight and colour spaces, convert RGB to CMYK colour output and more with just two easy steps.

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