Customer : SAMSUNG electronics
Smart work system innovatively improves process and productivity in field services such as installation, maintenance, inspection services.
How it works
Task manager :
- Log in to the Smart Work System on the desktop or mobile devices
- Create tasks and navigate task list
Field worker :
- Log in to the Smart Work System on the mobile devices (Android, iOS)
- Check it out the task list
- Select a new task
- Can check it out the standard field procedure guide
- Open a task report form and check list
- Fill out the check list and create e-signature
- Capture other information such as sound/voice recording, photo capture, barcode scanning.
- Can save uncompleted form with input data on the mobile device and then read back again later to continue
- After all done, export the report to PDF and preview to check it out.
- If OK, then submit the PDF report and data to the server
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