DOCUMENT AUTOMATION

Optical Mark Recognition (OMR)

OMR technology detects the absence or presence of a mark, but not the shape of the mark. Scantron software interprets the output from the scanner and translates it into the desired ASCII output. Forms are scanned through an OMR scanner. The forms contain small ovals, referred to as 'bubbles,' that are filled in by the respondent. OMR cannot recognize hand-printed or machine-printed characters.

An OMR scanner can maintain a throughput of 1,800 to 10,000 forms per hour. This activity can be controlled and processed by a single workstation, which can handle any volume the scanner can generate. Increasing the throughput simply requires upgrading the scanner. ICR and OCR software cannot be used with an OMR scanner.

OMR is the fastest and most accurate of the data collection technologies. For test answers and short grids like ID number, it is also easy for the user. The accuracy of OMR is a result of precise measurement of the darkness of a mark, and the sophisticated mark discrimination algorithms for determining whether a mark is an erasure or a mark.

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Intelligent Character Recognition (ICR)

ICR technology gives scanning and imaging systems the ability to turn images of hand-printed characters (not cursive) into machine-readable characters. Images of hand-printed characters are extracted from a bitmap of the scanned image. Forms can be scanned through an imaging scanner, faxed, or computer generated to produce the bitmap. ICR is less accurate than OMR and will require editing to achieve perfect data. However, when compared to manual key entry, ICR does reduce keystrokes for data collection and provides a more friendly form for demographic data.

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Optical Character Recognition (OCR)

OCR technology gives scanning and imaging systems the ability to turn images of machine-printed characters into machine-readable characters. Images of machine-printed characters are extracted from a bitmap of the scanned image. OCR is less accurate than OMR but more accurate than ICR. OCR can provide a good alternative to preslugged OMR grids such as student ID number, thereby freeing up space on the form for other design elements.

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Document Management Solutions

ViewWise is a feature-rich Document Management/Email Archival Solution. Computhink’s ViewWise® Enterprise Edition was created to assist organizations by helping eliminate the content burden that surrounds most offices today. ViewWise does this by helping organizations with access, archiving, storage, security, workflow and tracking of Electronic Content, while providing simple options for scanning, integrating, importing, and classifying.

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Email Archival Solutions

The ViewWise Email Archive Service for Exchange is part of a corporate solution that provides a secure repository for storing, retrieving, and viewing all Microsoft Exchange emails and attachments. The Exchange journaling feature ensures that all incoming, outgoing, and internal emails are archived. The Email Archive Service processes the content into ViewWise, and ViewWise makes it possible to quickly and easily retrieve the messages and their attachments based on any search criteria. ViewWise allows archiving of email and their attachments. Supports searching of over 350 file formats - without the native authoring application.

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Business Process Analysis (BPA)

Your process-modeling tool most likely will be used by the same business people who use MS Office. Metastorm ProVision was designed with a portal that’s intuitive for MS Office users. The portal, a powerful and easy-to-use graphical user interface for Metastorm ProVision, provides an intuitive way to graphically model, view and improve all aspects of an enterprise. With the Metastorm ProVision portal an organization can focus on each of the fundamental business dimensions—who, what, why, where, when and how—through six integrated command centers.

Metastorm ProVision Workflow Models provide an effective method for visualizing the business processes performed in the organization. Easily understood by everyone, they provide a picture of how work is accomplished and by whom.

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Business Process Management (BPM)   

BPM fills in the gaps for true business performance. Your unique business processes are what link enterprise systems together for true connectivity. Processes must be designed to enhance productivity and competitiveness in a way that works for your specific environment. Leveraging these applications means looking at how these systems are used — how they interact with, and streamline, the distinctive business processes that only your company owns.

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BUSINESS PERFORMANCE MANAGEMENT

Managers generally rely upon financial reports which are prepared in spreadsheets or from a collection of disparate reporting systems. While these reports may be accurate, they do not provide management with the rich forecasting and profitability analysis which is required for driving a business forward.

Organisations must be flexible and dynamic to take advantage of opportunities when they arise. This must be combined with tight control over daily performance which is measured against corporate strategies to ensure objectives are met. With so much data available in corporate systems today, surely all this measurement and decision making must be easy? Not so, unfortunately, as most reporting is focused on the past; events which cannot be changed.

Maximising your businesses requires strong decision making capabilities which are supported by accurate forecasting and detailed what-if analysis. This should be combined with tight daily performance measurement to ensure operations are aligned with corporate strategies. Essatto® integrates with existing information systems, utilising the large volumes of data available as a starting position to project multiple forecasted scenarios and then tracks performance against the chosen targets.

CEOs and CFOs all over the world are being increasingly held accountable by shareholders, investors and regulators for their performance based on their business plans and forecasts. It stands to reason why companies must start adopting the best practice in budgeting and forecasting as well as invest in an effective budgeting and forecasting solution. Much reliance in still being placed on the use of spreadsheets which has a number of inadequacies, in particular its  lack of timeliness and its inability to effectively perform scenario analysis.

In essence, ESSATTO enhances your financial intelligence capability and thus improves your decision-making process. It also provides better transparency through the speed, quality and accuracy of its forecasts and highlights material events and their financial implications to corporate policy makers and the market.

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Intelligent Enterprise Customer Communication Management (iECCM)

Globally, service providers are characterized by attractive packages being unveiled almost on a daily basis, high customer churn, cutthroat competition to deliver maximum value to customers and a realization that customer delight flows out of much more than the basic service mix. Today's enterprises need to strategically innovate business models to control Average Revenue Per User (ARPU) while simultaneously enhancing customer empowerment. Because, an empowered customer is a delighted customer and a delighted customer can be retained! iECCM Framework delivers Enterprise Agility by helping enterprises attain strategic objectives like controlled ARPU's, enables customer empowerment and facilitates the creation of customer delight.

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XML PUBLISHING & CONTENT MANAGEMENT

Component Content Management System

Contenta is an award-winning software solution that manages the life cycle of creating, maintaining, and delivering content through multiple channels. Users can dynamically create, reuse, manage, and assemble multi-lingual XML content and documents for automated publishing to multiple media. This efficient and cost-effective tool is easily configurable to address specific departmental needs. It is also scalable across the enterprise.

With Contenta, organizations reuse and repurpose their content to optimize their publication processes, reduce production costs, and shorten time to publish — while increasing quality, currency, and accuracy of global content. Additionally, the dynamic repackaging of content can create additional revenue streams by establishing new publication opportunities.

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XML Publishing Systems

XML Professional Publisher (XPP) is the best-in-class solution for the most sophisticated and demanding publishing requirements. A high-throughput, automated XML publishing engine, XPP is a key component of some of the largest and most complex technical and commercial publishing systems in the world. XPP can be used independently, or fully integrated with Contenta or other CMS or database systems for an end-to-end XML publishing solution.

XyEnterprise's XML Professional Publisher (XPP) is the best-in-class software for the most complex and demanding publishing applications. An automated XML publishing engine, XPP delivers proven, scalable solutions for global leaders in the publishing, technical documentation, financial, government, high tech, aerospace and defense industries. XPP is a key component of some of the most sophisticated, high-production publishing systems in the world. Use XPP as a standalone solution, or integrate with Contenta or other content management systems for an end-to-end XML publishing solution.

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