Enterprise Content Management

End-to-End Content Management to assist you in managing and securing your documents for long term archival

Data Capture

Quality data capture solution for OCR, ICR, OMR and other kinds of data processing.

Datamation provides a range of document management solutions to help you capture and digitize your documents, that allows you to easier access, preserve and share information. Our systems help you extract important data from either scanned documents or existing digital files in a quick and efficient way, using various technologies such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Optical Mark Recognition (OMR) and more.

These raw extracts will go through layers of strict verification processes to make sure that they are accurate and similar to the original copies. Such processes involve enhancing the condition of the scanned document/import files (words, images, charts, and tables), improving the data extraction process and validating the data extracted for accuracy and quality.

BENEFITS

Increased Efficiency, Data capture
Increased Efficiency

Reduce manual labour by automating tedious data entry.

Cost-Saving, optical character recognition
Cost-Saving
  • Reduce resources needed for high volume document scanning.
  • Store all data processing in a centralized location.
Special Features, intelligent character recognition
Special Features

Automatic word correction, auto-registration zonal image pre-processing, background removal and automatic check box thresholding to speed up information processing.

Unprecedented Speed, Optical Mark Recognition
Unprecedented Speed

Fast and accurate data extraction and quick classification of information from your documents.

Powerful Indexing, Document scanner
Powerful Indexing

Regardless of the origin or format, all the information captured will be consistently indexed, ensuring an easy access to the processed information.

Advanced Search, Data processing
Advanced Search

Retrieve the information you need, fast and easy.

Data Security, Document management
Data Security

Securely export the captured documents to storage of your choice.

Anytime, anywhere, Data capture
Anytime, anywhere

Access all captured documents online from any authorized devices.

Automated Reporting, optical character recognition
Automated Reporting

Generate detailed performance statistics and reports to monitor productivity.

Seamless Integration, optical character recognition
Seamless Integration
  • Works well with a wide range of source capture options. E.g.: Document scanner, multi-function printers, email, fax, mobile devices and web applications.
  • Easily integrate with your existing systems such as BPM, ERP or workflow system.

Optical Character Recognition (OCR)

Capture and extract texts from machine-generated documents such as scanned papers, PDFs or images and translate them into a comprehensible, editable data.

BENEFITS:
  • Optical Character Recognition Built-in data validation tests to help increase accuracy.
  • Optical Character Recognition Integrated use of dictionaries for automatic correction.
  • Optical Character Recognition Process different types of documents: paper invoices, XML variations, fax copies, PDFs, images and more.
  • Optical Character Recognition Faster processing - incoming documents are auto-matched with previously processed documents, to accurately extract information even from unknown forms.
  • Optical Character Recognition Crop and export images and field content within documents.
  • Optical Character Recognition Set priority for specific issues to be resolved by more experienced staff.
  • Optical Character Recognition Documents that could not be identified at the recognition stage are passed to a person in charge for validation. However, unrecognised documents are a rarity, usually due to a bad scan.

Optical Mark Recognition (OMR)

Capture and extract information from all types of forms that involve marking (check, fill or circle) such as evaluations, examination answer sheets and questionnaires fast, under strict accuracy.

BENEFITS:
  • Optical Mark Recognition Various types of scanners available – processing speed up to 15,000 sheets per hour.
  • Optical Mark Recognition Self-diagnostics ability to pinpoint and eliminate transcription errors for improved accuracy.
  • Optical Mark Recognition Two light sources for each read-cell minimize the effect of folds and wrinkles in documents.
  • Optical Mark Recognition Offline template to allow password-based surveys even when internet connections are temporarily interrupted.
  • Optical Mark Recognition Source form can be kept to validate results.

Intelligent Character Recognition (ICR)

Capture and extract texts from scanned handwritten-documents such as hand filled-application forms, essays, memos or even images, and translate them into a comprehensible, editable data.

BENEFITS:
  • Intelligent Character Recognition Handwritten pattern database enables the recognition of different styles of handwriting for improved accuracy.
  • Intelligent Character Recognition Built-in data validation tests to help increase accuracy.
  • Intelligent Character Recognition Integrated use of dictionaries for automatic correction.
  • Intelligent Character Recognition Faster processing - incoming documents are auto-matched with previously processed documents, to accurately extract information even from unknown forms.
  • Intelligent Character Recognition Set priority for specific issues to be resolved by more experienced staff.

Barcode Recognition

Scan and read the different types of barcodes, and export the data into the computer faster.

BENEFITS:
  • Barcode Recognition Supports a wide range of barcode types: 1D or 2D.
  • Barcode Recognition List of supported barcode formats: Code128, Code39, Code93, Codabar, 2 of 5, Code 32, Telepen, UPCA, UPCE, EAN13, EAN8, Patch Codes, ITF14, RM4SCC, RSS14, RSSLimited, Planet Postnet, IMB 2D Barcode types, PDF417, Data Matrix, QR Code.

Archiving

Archive your documents securely with our SAP certified enterprise content management solution.

Datamation provides end-to-end data archiving solution as part of our Enterprise Content Management solution, to help businesses manage documents and archive data into storage of their choice in a more effective way.

Our functional and affordable document management solution allows for an effective management of all documents in one central location, basically allowing your employees to manage and monitor information faster and easier.

BENEFITS

Increased Efficiency, ECM, enterprise content management system
Increased Efficiency
  • Determine the full life-cycle of your data and efficiently manage the disposal of documents.
  • Eliminate clutter of physical distribution of files.
  • Streamline data for better document indexing and organization.
Cost-Saving, Document management system
Cost Saving
  • Reduce costs related to storage and maintenance of physical documents.
  • Reduce risks of misfiling, document loss and delays in delivery.
Advanced Search, Archive / Database
Advanced Search
  • Enables easy retrieval of documents by keying the term or keywords.
  • Allows searching of multiple fields using multiple keywords and date ranges.
  • View the documents in custom folder hierarchies.
Data Security, Storage
Data Security
  • Granular access permission control to regulate users accessibility to specific data.
  • Encrypted data to protect it from unauthorized party.
  • Fast data recovery to retrieve any missing documents.
Anytime, anywhere, ECM, enterprise content management system
Anytime, anywhere

Access and share data anytime, anywhere, between all authorized users.

SAP Certified, Document management system
SAP Certified
  • Direct integration with SAP
  • Easily locate data as all files are intelligently linked and displayed in SAP environment
  • Location-independent, simultaneously secure access to files
  • SAP load test certification for maximum performance on comparable systems

DATA

Extract exactly the data that is needed out of the data sources and save it in a secure data storage or convert it into a processable digital document.

EXAMPLES:
  • DATA Medical Records
  • DATA Surveys
  • DATA Application Forms

Document

Backed up and save documents in a secure, personalized data storage for easy retrieval.

EXAMPLES:
  • Document Business Letters
  • Document Business Reports
  • Document Transactional Documents (agreements and contracts, insurance applications and policies)
  • Document Financial Documents
  • Document Emails and Memorandums

Workflow Automation

Increase efficiency and reduce business costs by automating your business processes.

Still searching for the best solutions to streamline and automate your key business processes? The flexible workflow automation solution we provide, translates some of your complex business tasks into simplistic and automated operations, lifting your employee’s burden of managing operational and repetitive tasks off their shoulders.

Here are some examples of how we’ve helped our clients improve their business processes via document and workflow automation:

Human Resource Records Management

Human Resource Records Management solution to automate & manage your HR processes.

Is your human resource department facing an increasing demand for greater efficiency and faster response times? Advance and automate your Human Resources processes with our enterprise content management system, and make it easier for your employees to deal with admin related tasks. With our solution, you can also monitor the needs and development of your employees such as applicant management, payrolls, leave, updating and keeping the information about their identity efficiently in a secure, automated system.

HR Document Management
  • Capture and digitize all documents related to your employees, store them securely, and manage them easily while retaining confidentiality.
Recruitment & Selection
  • Store each candidate’s profile, job history, education certificates, skill sets, agreements letters and more in the database for a define period of time.
Leave Management
  • Create workflow to route leave requests to the right personnels.
  • Easy approval for managers and HR teams for employee's leave requests.
Appraisals and Performance
  • Create workflow for employee's self-appraisals, performance evaluations, etc and route to relevant personnels.
  • Organized storage of documents for a define period of time.
BENEFITS:
User-Friendly, Automate business processes
User-Friendly
Convenient and easy for the employees and managers to use.
Increased Efficiency, Reduce business cost
Increased Efficiency
Relieving staff from tiresome, routine activities via automation.
Anytime, anywhere, Document workflows
Anytime, anywhere
Manage your HR documents online from any authorized devices.
Strong workflow, business process management
Strong workflow
Deliver secured communication and transmission of HR documents between multiple persons based on your own-defined distribution workflow.
Seamless Integration, Workflow Automation
Seamless Integration
Able to integrate with your existing HR operations via well-documented APIs.
Transparent Audit Log, Automate business processes
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Data Security, business process management
Data Security
  • Ensures all employees as well as company documentation are backed-up safely.
  • Maintain the confidentiality of sensitive personnel documents in a controlled manner.
Advanced Search, Reduce business cost
Advanced Search
  • Quick search enables easy retrieval of documents by keying the term or keywords.
  • Allows searching of multiple fields using multiple keywords and date ranges.
Special Features, Workflow Automation
Special Features
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline
  • Version control - Automate the version numbering of your documents.

Case Management

IT department automation solution to better manage help desk service requests.

Is your IT department loaded with too many internal help desk service requests and have troubles tracking progress of each job? Try our case management system that provides a comprehensive workflow solution to ease you in managing all help desk service requests. This workflow and document management system can help you compile requests and feedbacks from internal customers, and classify them into separate identifiable cases that are transferred to the responsible personnel to take the right actions. This will help speed up the process of handling requests, complaints, feedback and more.

BENEFITS:
Increased Efficiency, Automate business processes
Increased Efficiency
  • Reduce the processing time and improve response time for requests and complaints.
  • Stay organized and easily locate crucial documents, information or attachments.
Advanced Search, Reduce business cost
Advanced Search
  • Quick search enables easy retrieval of documents by keying the term or keywords.
  • Allows searching of multiple fields using multiple keywords and date ranges.
Special Features, Document workflows
Special Features
Notification and Escalation - The cases will be escalated to the next person in charge, if there is no action taken.
Transparent Audit Log, business process management
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting, Workflow Automation
Automated Reporting
Generate simple reports to help your employees understand each case.
Strong workflow, Document workflows
Strong workflow
deliver secured communication and transmission of cases.
Seamless Integration,  Reduce business cost
Seamless Integration
Highly capable of being integrated with any case managing operations via well-documented APIs.

Sponsorship Management

Optimize the value of your sponsorships with our Sponsorship Management solution.

Too many requests for sponsorship that you can barely cope? Automate your sponsorship management process with our end-to-end Sponsorship Management solution that covers the process of managing sponsorship from retrieving and evaluating sponsorship requests to shortlisting eligible applicants and awarding them the sponsorships. Simply specify the minimum amount which you would likely consider approving, so that any new request that meets the requirements can immediately be passed on to the right individuals for necessary evaluation purposes. This reduces the manual work of clicking and reviewing each of the requests, thus enables for easier and faster confirmation of the status of the sponsorship requests. On top of that, the system also comes with an archiving function, for you to safely store all of the data retrieved from your sponsorship applicants.

BENEFITS:
Unprecedented Speed, Automate business processes
Unprecedented Speed
Quickly shortlist and confirm the status, of all the sponsorship requests.
Seamless Integration, business process management
Seamless Integration
Highly capable of being integrated with, any sponsorship managing operations via well-documented APIs.
Versatile Workflow, Workflow Automation
Versatile Workflow
Deliver secured communication and transmission of sponsorship requests (Document and messages) between multiple persons.
Advanced Search, business process management
Advanced Search
  • Quick search enables easy retrieval of documents by keying the term or keywords.
  • View the documents in custom folder hierarchies.
Data Security, Automate business processes
Data Security
  • Maintain the confidentiality of sensitive applicants’ documents in a controlled manner.
  • Ensures all documentation are backed-up safely.
Transparent Audit Log, Reduce business cost
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency, Document workflows
Increased Efficiency
  • Stay organized and easily locate documents, information or attachments.
  • Ensure the entire screening process is in compliance with the SOP of your company.
Special Features, Workflow Automation
Special Features
  • Auto-Capture Technology - Quickly convert all data from sponsorship application forms into evaluable data.
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
  • Notification and Escalation - The cases will be escalated to the next person in charge, if there is no action taken.
  • Version control - automate the version numbering of your documents.

Customer Experience Management

Customer Experience Management solution to help you increase customer satisfaction.

High customer satisfaction is key to the success for businesses, where companies who are fast to resolve issues and complaints usually have increased customer satisfaction and loyalty. Our customer experience management solution aims to help you manage customer feedback more efficiently, using workflow and document management systems customized to your needs. Speed up the process of managing customer requests, complaints, issues, feedback etc. by classifying customer interactions into different categories and automatically routing them to the right person-in-charge. Users can also easily track the status of each case. In addition, you can also include other information such as customers’ purchase history, quotations and service requests, making it easier for your customer service agents to learn more and better serve customers.

BENEFITS:
Special Features, Automate business processes
Special Features
Notification and Escalation - The cases which have not been attended within the defined period will be escalated to the next person in charge.
Strong workflow, Reduce business cost
Strong workflow
Deliver secured communication and transmission of cases.
Data Security, Document workflows
Data Security
  • Maintain the confidentiality of sensitive customers’ information in a controlled manner.
  • Ensures all documentation are backed-up safely.
Automated Reporting, business process management
Automated Reporting
  • Enables excellent monitoring of company performance.
  • Enable the use the information gathered to build strategy.
Seamless Integration, Workflow Automation
Seamless Integration
Highly capable of being integrated with any customer managing operations via well-documented APIs.
Transparent Audit Log, Document workflows
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency, Reduce business cost
Increased Efficiency
  • Reduce the processing time and improve response time for requests and complaints.
  • Ensure case being attended to within define service-level agreement (SLA).
  • Stay organized and easily locate crucial documents, information or attachments.

RSPO Audit E-Document Management

Get your mill complexes certified with significantly shorter audit time via our RSPO Audit Document Management Solution

Roundtable on Sustainable Palm Oil (RSPO) Audit Document Management is becoming increasingly important for the palm oil industry, and companies spend a lot of time doing the necessary auditing each year. In compliance with the RSPO Principles and Criteria, our RSPO Audit E-Document Management solution is designed to reduce the burden, shorten the time needed, and increase the quality of RSPO auditing.

Imagine, how much on-site audit time can be saved if mill managers are able to upload all necessary files to the system before the inspection and audit process starts? With our solution, you can store all your RSPO audit documents in the system, to quickly identify the documents collected for each criterion, and if there are any missing documents. You can also generate clear and well-informed reports to help you monitor the performance and productivity of your palm oil production, all through the same platform.

BENEFITS:
Anytime, anywhere, Automate business processes
Anytime, anywhere
Upload and access the documents online from any authorized devices.
Increased Efficiency, business process management
Increased Efficiency
Stay organized and easily locate audit documents and other attachments.
Versatile Workflow, Workflow Automation
Versatile Workflow
Deliver secured communication and transmission of RSPO audit documents between multiple persons based on your own-defined distribution workflow.
Advanced Search, Automate business processes
Advanced Search
  • Fast retrieval of documents by keying related term or keywords.
  • View the documents in custom folder hierarchies.
Transparent Audit Log, Reduce business cost
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting, Document workflows
Automated Reporting
Generate clear and well-informed reports, keep track of the audit progress.
Data Security, business process management
Data Security
  • Maintain the confidentiality of sensitive information in a controlled manner.
  • Ensures all documentation are backed-up safely.
Seamless Integration, Workflow Automation
Seamless Integration
Highly capable of being integrated with any RSPO auditing operations via well-documented APIs.
Legally recognised, Document workflows
Legally recognised
System compliance with RSPO Principles & Criteria.
Special Features, business process management
Special Features
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
  • Version control - Automate the version numbering of your documents.

Accounts Payable & Invoice Processing

Experience fast & accurate Accounts Payable (AP) & Invoice processing via automation.

Ensuring an accurate processing of the business invoices can be difficult and tiresome. The piles of paperwork, including invoices, receipts, credit notes, fax and email inquiries and more, increases the possibility of human error especially during peak periods. Our Accounts Payable (AP) & Invoice processing solution is designed to help you automate and make your account processes more efficient. In addition to data capture and digitizing your invoices, POs and other financial documents, we convert them into processable digital records, so that authorized persons can easily identify and process them. The AP automation solution eliminates manual entering and indexing of data for account payables (AP) and account receivable (AR) documents. The solution also integrates with strong workflow, whereby the important documents can be accessed, processed and transmitted easily, among the financial personnel.

BENEFITS:
Increased Efficiency
Increased Efficiency
  • Reduce the labour, time and effort needed to process invoices and other financial documents.
  • Increase the visibility of your account processing activities.
Advanced Search
Advanced Search
  • Reduce the labour, time and effort needed to process invoices and other financial documents.
  • Increase the visibility of your account processing activities.
Versatile Workflow
Versatile Workflow
Deliver secured communication and transmission of accounts payable and invoicing documents between multiple persons based on your own-defined distribution workflow.
Anytime, anywhere
Anytime, anywhere
Access the documents online from any authorized devices.
Transparent Audit Log
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Automated Reporting
Automated Reporting
Generate clear and well-informed reports, keep track of the audit progress.
Seamless Integration
Seamless Integration
Highly capable of being integrated with any accounts payable and invoice processing operations via well-documented APIs.
Data Security
Data Security
  • Maintain the confidentiality of sensitive information in a controlled manner.
  • Ensures all documentation are backed-up safely.
Special Features
Special Features
  • Auto-Capture Technology - Digitize documents (POs, invoices and, etc.) from any format quickly and accurately.
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
  • Version control - Automate the version numbering of your documents.

Project Document Management

Manage your incoming and outgoing project documents with our enterprise content management solution

Managing a project can be complicated and messy, with daily incoming and outgoing project documents. Hence, it’s crucial to have a powerful Project Document Management Solution to help your teams manage progress and documentations for future references. Our solution provides you an organised way to capture, store, and have control over all of your project documents, such as emails, scanned documents, memos, contracts, agreements, minutes-of-meetings, construction drawings, legal contracts, financial documents, and many more. A customized workflow management also makes it easy to determine who has access to these documents and monitor any changes that have been made. This ensures a fast delivery and retrieval of these project documents by multiple individuals in your project team, so that you can get the files where they need to be.

BENEFITS:
Seamless Integration, Automate business processes
Seamless Integration
  • Highly capable of being integrated with any project managing operations via well-documented APIs.
  • Supports many types of formats. Eg: Text file (.doc, .msg, .txt), data file (csv, dat, ppt, xml), image formats (tif, gif, jpg), audio and video files (aif, mp3, mpa, wma, 3gp, avi, flv).
Data Security, Workflow Automation
Data Security
  • Maintain the confidentiality of sensitive information in a controlled manner.
  • Ensures all documentation (Eg: emails, memos, contracts, agreements, minutes-of-meetings, large AutoCAD drawings and etc.) are backed-up safely.
Special Features, Reduce business cost
Special Features
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
  • Version control - Automate the version numbering of your documents.
Advanced Search, Automate business processes
Advanced Search
  • Fast retrieval of documents by keying the term, keywords or file types.
  • View the documents in custom folder hierarchies.
Versatile Workflow, Reduce business cost
Versatile Workflow
Deliver secured communication and transmission of project documents between multiple persons based on your own-defined distribution workflow.
Automated Reporting, Document workflows
Automated Reporting
Generate simple reports to help your team members monitor progress.
Transparent Audit Log, business process management
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Increased Efficiency, Workflow Automation
Increased Efficiency
Stay organized and easily locate crucial documents, information or attachments.
Anytime, anywhere, Workflow Automation
Anytime, anywhere
Access the documents online from any authorized devices.

Contracts Management

Manage your contracts securely and efficiently with our Contract Management solution.

Does your company have multiple shelves or even a remote warehouse overflowing with contract files? Do you find it challenging to locate a particular contract, or when to shred the files which are no longer valid by law? The contract management solution that we provide combines the two important elements of an ideal contract management –efficiency and security, which gives you a faster access to all your contracts, agreements and other related attachments from one secured location. Our solution supports the complete life-cycle of a contract, from contract creation and acquisition to contract provision and termination.

BENEFITS:
Anytime, anywhere, Automate business processes
Anytime, anywhere
Access the documents online from any authorized devices.
Increased Efficiency, Reduce business cost
Increased Efficiency
Stay organized and easily locate documents.
Versatile Workflow, Document workflows
Versatile Workflow
Deliver secured communication and transmission of project documents between multiple persons based on your own-defined distribution workflow.
Seamless Integration
Seamless Integration
Highly capable of being integrated with any project managing operations via well-documented APIs.
Automated Reporting, Workflow Automation
Automated Reporting
Generate simple reports to provide your managers the overall information for each of the contracts (term of contract, confidentiality, compliancy with laws)
Transparent Audit Log, Workflow Automation
Transparent Audit Log
Enables backtracking of records/history of your document activity.
Data Security, business process management
Data Security
  • Maintain the confidentiality of sensitive information in a controlled manner.
  • Ensures all documentation are backed-up safely.
Advanced Search, Workflow Automation
Advanced Search
  • Fast retrieval of documents by keying the term, keywords or file types.
  • View the documents in custom folder hierarchies.
Special Features, Reduce business cost
Special Features
  • Check-in and check-out feature - Allows users to collaborate and make changes in an organized manner, preventing the loss of shared work. Enables you to check on your documents offline.
  • Notification - Automatically notify you of the deadlines (cancellations, time periods or renewals).
  • Version control - Automate the version numbering of your documents.
Top